Our online valuation service is available for eligible diamond jewellery accompanied by recognised diamond grading certificates.
The valuation is prepared using photographs, diamond grading certificates and supporting information provided by the customer.
The quality and completeness of the information supplied will affect the level of detail that can be assessed remotely.
If your diamond jewellery does not have a recognised diamond grading certificate, or if the available photographs and documentation are insufficient to establish the relevant characteristics of the jewellery, a physical inspection may be required.
If we determine that your jewellery cannot be professionally valued remotely, we will advise you accordingly.
Please contact us before ordering if you are unsure whether your jewellery qualifies for our online valuation service.
Our valuation is an independent professional assessment and does not guarantee the outcome of an insurance claim or the amount an insurer will ultimately pay.
Your insurance company will determine any claim in accordance with the terms and conditions of your individual insurance policy.