Yes. A post-loss jewellery valuation can be prepared when the original jewellery is no longer available for physical inspection.

The valuation is based on the available evidence, which may include photographs, receipts, certificates, previous valuations and insurance documentation.

Yes. We can assess the available information relating to a lost engagement ring and prepare a post-loss valuation based on the evidence provided.

Photographs, diamond certificates, receipts and previous valuations can be particularly useful.

Yes. A post-loss jewellery valuation may be appropriate if your diamond ring has been stolen and your insurer requires professional valuation documentation.

If the jewellery has been stolen, you should also report the theft to An Garda Síochána and obtain the relevant crime or incident reference number.

You can still contact us about a post-loss valuation.

A valuation may be possible using other available evidence, such as photographs, diamond certificates, previous valuations, insurance schedules and information about the original purchase.

The more supporting information available, the better.

You can still provide any other information you have about the jewellery.

Photographs, receipts, previous valuations and other documentation may help establish the likely characteristics of the item.

This depends on your individual insurance policy and the requirements of your insurer.

We recommend contacting your insurer or insurance broker to confirm what documentation is required before ordering.

Yes. Our post-loss jewellery valuation service is available online to customers throughout Ireland.

The turnaround time can depend on the complexity of the item and the amount of information that needs to be assessed. Most are done withing 48 hours of receiving the order.

If you have a specific deadline from your insurer, please contact us before ordering so we can discuss your requirements.

Yes. Eligible diamond jewellery can be professionally valued online where the relevant diamond or diamonds are accompanied by recognised diamond grading certificate(s) and the jewellery can be adequately assessed from the photographs and supporting documentation provided.

Yes. Our online valuation service is specifically designed for eligible diamond jewellery accompanied by recognised diamond grading certificates.

The certificate provides important information about the diamond that helps our valuation specialists assess the jewellery remotely.

If your diamond jewellery does not have a recognised diamond grading certificate, a physical inspection may be required before a professional valuation can be completed.

Please contact us before ordering if you are unsure.

Yes, provided the diamond or diamonds are accompanied by recognised diamond grading certificate(s) and the jewellery can be adequately assessed from the photographs and information provided.

No. Eligible certified diamond jewellery can be assessed remotely using clear photographs, diamond grading certificates and supporting documentation.

Please provide clear photographs of your jewellery from different angles.

For rings, photographs of the top, side and inside of the ring can be particularly useful.

A receipt can provide useful supporting information but is not necessarily required.

We recommend providing any relevant documentation you have available.

If your jewellery cannot be adequately assessed remotely, we will advise you that a physical inspection may be required.

If your jewellery is no longer available for inspection, you may require a Post-Loss Jewellery Valuation instead.